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KEY WESTSUNSET CRUISEKey WestSUNSET CRUISE

Privacy Policy

What personal information Key West Sunset Cruise collects when you book a tour, and how we use it.

Last updated: September 29, 2026

What We Collect

  • Your name, email address and phone number.
  • Booking details: tour, date, time, number of guests and, for pickup tours, your hotel or pickup address.
  • Your billing address, card details and payment status, so we can charge the amount you authorized at checkout.
  • Messages you send us.

How We Use It

  • To make your booking with the tour operator and send you your confirmation and e-ticket.
  • To contact you about your booking, for example a pickup time or a weather change.
  • To handle refunds, cancellations and support requests.
  • To meet legal and accounting obligations and prevent fraud.

Who We Share It With

  • The tour operator running your tour, so they can run it.
  • Our email provider, to send you booking emails.

We do not sell your personal information.

How Long We Keep It

We keep booking records for as long as we need them for the purposes above and for our legal and accounting obligations, then delete them.

Your Choices

You can ask for a copy of your information, or ask us to correct or delete it, by emailing support@keywest-sunsetcruise.com.

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Disclaimer: This is an independent third-party booking service. We are not affiliated with, endorsed by, or authorised by the City of Key West, any boat or tour operator or any official body. All product names and trademarks belong to their respective owners and are used for descriptive purposes only. Customer support available by email. Contact: support@keywest-sunsetcruise.com