Frequently Asked Questions
Everything you need to know before booking a Key West sunset cruise.
Booking and Tickets
Are you the boat operator?
No. Key West Sunset Cruise is an independent booking service. We sell sunset sails and cruises run by licensed local operators and are not affiliated with any city, state or government body.
What time do sunset cruises leave?
Sunset departures follow the sunset, so they move through the year: from late afternoon in winter to early evening in summer. Pick a date on any tour to see its exact departure time.
How do I receive my tickets?
You get a booking confirmation by email straight away. Your card is charged once the operator confirms your tickets, and your e-ticket follows by email, usually within a few hours.
Can I cancel or change my booking?
Cancel or reschedule at least 72 hours before your cruise for a full refund. Use the Manage booking page or email us with your booking reference.
What happens if the weather is bad?
Captains sail in light rain but may change the route, reschedule or cancel for storms, lightning or high winds. If the operator cancels, you can move to another date or get a full refund.
Can children come on a sunset sail?
Most cruises welcome children, many with discounted or free rates for the youngest guests. The small-group wine sail is for ages 13 and up. Check each tour's guest types before booking.
Do I need to be 21 to drink on board?
Yes. Alcohol is only served to guests aged 21 and over, and crews may ask for photo ID. Soft drinks and water are available for everyone.
What is Ticket Assurance?
An optional add-on at checkout for $5.95 per guest. It lets you claim a refund or move your booking to another date if your plans change. See our refund policy for the full terms.
Key West Sunset Sail with Open Bar, Live Music and Hors D'oeuvres
What time does the sunset cruise leave?
Departures are timed around that day's sunset, so they change through the year, from late afternoon in winter to early evening in summer. Pick your date to see the exact departure time.
Can children come on the open-bar sail?
Yes. Children of all ages are welcome, and ages 11 and under pay half price. Alcohol is only served to guests 21 and over.
Key West Sunset Cruise: Dinner, Live Music & Drinks Included
What time does the sunset cruise leave?
Departures are timed around that day's sunset, so they change through the year, from late afternoon in winter to early evening in summer. Pick your date to see the exact departure time.
Can the dinner cater for dietary needs?
Tell us about allergies or dietary needs by email after you book and we'll pass them to the operator. Options depend on the menu on the day.
Key West Small-Group Sunset Sail with Wine and Hors d'oeuvres
What time does the sunset cruise leave?
Departures are timed around that day's sunset, so they change through the year, from late afternoon in winter to early evening in summer. Pick your date to see the exact departure time.
Can I bring my 10-year-old?
No. This small-group sail is for guests aged 13 and over. Our other sunset sails welcome younger children.
Key West Sunset Sail with Live Music, Drinks and Appetizers
What time does the sunset cruise leave?
Departures are timed around that day's sunset, so they change through the year, from late afternoon in winter to early evening in summer. Pick your date to see the exact departure time.
Is this cruise good for a group?
Yes. The boat carries up to 125 guests, so it works well for groups. You can book up to 15 guests at once; contact us for larger groups.
Sunset Sail in Key West with Beverages Included
What time does the sunset cruise leave?
Departures are timed around that day's sunset, so they change through the year, from late afternoon in winter to early evening in summer. Pick your date to see the exact departure time.
Which drinks are included?
Beverages are included on this sail. Alcohol is served only to guests 21 and over; soft drinks and water are available for everyone.
Key West Schooner Sunset Sail with Bar & Hors d'oeuvres
What time does the sunset cruise leave?
Departures are timed around that day's sunset, so they change through the year, from late afternoon in winter to early evening in summer. Pick your date to see the exact departure time.
Do infants need a ticket?
Yes. Infants aged 0–1 need a discounted infant ticket on this sail, so please include them when you book.
Key West Sunset Sail: Dolphin Watching, Wine, and Tapas
What time does the sunset cruise leave?
Departures are timed around that day's sunset, so they change through the year, from late afternoon in winter to early evening in summer. Pick your date to see the exact departure time.
Will we definitely see dolphins?
Wild dolphins are often seen around Key West, but they're wild animals, so sightings can't be guaranteed.
Key West Glass-Bottom Boat Tour with Sunset Option
Do I need to swim or snorkel?
No. You stay dry and view the reef through glass panels in the bottom of the boat.
When is the sunset departure?
The sunset trip is the last departure of the day, and its time follows the sunset through the year. Pick your date to see it.
Key West Champagne Sunset Catamaran Cruise
What time does the sunset cruise leave?
Departures are timed around that day's sunset, so they change through the year, from late afternoon in winter to early evening in summer. Pick your date to see the exact departure time.
Is champagne included for everyone?
Champagne is served to guests 21 and over. Soft drinks and water are available for everyone.
Key West Signature Sunset Sail with Live Music, Open Bar & Food
What time does the sunset cruise leave?
Departures are timed around that day's sunset, so they change through the year, from late afternoon in winter to early evening in summer. Pick your date to see the exact departure time.
What food is served?
Food is served during the sail. Tell us about allergies or dietary needs by email after you book and we'll pass them to the operator.